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Make sure that your provided the correct e-mail address and password when authenticating Music Creator with your SoundCloud account. If you cannot remember your username or password, you can request this information to be sent to you by going to http://soundcloud.com.
Tip - Searching Documentation
Tip: To search for a specific topic, type your search query in the Search Cakewalk.com field at the top right of this page.
When the search results appear, click which product's documentation you would like to search to filter the search results further.
Note - Using Offline Help
Note: If you prefer to always use offline Help, go to Edit > Preferences > File > Advanced in your Cakewalk software and select Always Use Offline Help.
If you are not connected to the internet, your Cakewalk software will default to showing offline help until an internet connection becomes available.